How to use your game's Steam community hub
1 min read
By Eduardo Orellana ·
Every game on Steam gets a community hub with discussions, screenshots, videos, artwork, guides, reviews and news; it is often where players go first with a bug or a question. Set up discussion subforums (bug reports, suggestions, general), pin a FAQ and the known issues, add moderators, and post your events and announcements so they appear there too. Answer in the discussions, especially at launch; a hub where the developer replies sells the next copy.
Players look here before Discord
Many players will never join your Discord but will open the Discussions tab when something breaks. A developer reply there is public and permanent, and buyers read it.
Setting it up
- Discussion subforums: bug reports, suggestions, general, and one per mode if needed.
- A pinned FAQ, known issues and a link to your Discord.
- Moderators from your community.
- Events and announcements posted from Steamworks, which show in the hub and to followers.
Keeping it active
Answer daily at launch, weekly after. Mark bug threads when fixed, feature players' screenshots and guides, and post patch notes as announcements.
Where Flockbay fits
Flockbay prepares your Steam page copy and art as a .zip you upload yourself, and Video studio cuts clips for your announcements. Free in beta until 1 December 2026.