Refunds and cancelling

Stage Engine is free to download for Mac and Windows and there is a free plan you can actually build on. Nothing about the engine, the builder or the manual controls is held back on it. What a paid plan buys is more AI usage.

That order matters for refunds. The best way to avoid wanting one is to spend time on the free plan first and find out whether the tool suits how you work. It is a desktop app that needs an internet connection to build with, it runs your game locally on Godot, and it does not run in a browser. If any of that is a problem, you will discover it before money is involved.

Indie is $10 a month and Pro is $50 a month. Both are monthly subscriptions rather than a licence you buy once, and they renew until you stop them.

There is no team plan, no per-seat pricing and no enterprise tier, so there is no contract to unwind. It is one person, one subscription, on one desktop app.

Cancelling stops the next payment. You do not lose your work by cancelling: your project is a Godot project in a folder on your own disk, and Godot is open source and free to download, so the project keeps opening regardless of what plan you are on or whether you have one.

Contact us. That covers a payment you did not expect, a plan that changed when you did not mean it to, a charge after you thought you had cancelled, or usage that did not work when you paid for it.

It is more useful to us if you include what happened and roughly when, because that lets us look at the actual account rather than guess. We would rather sort out a specific problem than argue about a policy line.

If the tool simply was not what you thought it was, say that too. Knowing where the expectation came from is worth more to us than the money.

Building requires an internet connection. Director 1, asset generation and world data all come over the network, so there is no offline mode and there is not going to be one. Playing the game you built runs locally and needs nothing.

It runs on macOS and Windows only. There is no Linux build, no browser version, and no phone or tablet version of the builder.

The game runs on your own hardware, so how ambitious a world you can build is bounded by your machine rather than by the plan you are on.

A plan is AI usage. Director 1 writing your code, and asset generation, both of which run over the network and cost money to run. That is the whole basis for charging, and it is why the free plan can exist at all.

A plan is not a licence to the engine. Godot is open source and free, and it is bundled with the app on every plan. Nobody is renting you a renderer.

A plan is also not storage. Your projects are on your own machine and nothing is being held for you, so there is no account to empty and nothing to download before a cancellation takes effect.